Free-UPS Ground Shipping starts at $50!

Shipping & Return Policy

Ship​ping

LJsCoffee.com is pleased to offer UPS as our shipping partner for home and office deliveries.

Receive FREE UPS Ground delivery to street addresses within the Contiguous 48-states with orders of $50 or more after applying any coupon codes. Scroll down to view the UPS shipping maps and estimated delivery times.

Addresses LJ's Coffee cannot ship to

  • Military Addresses
  • PO Boxes
  • Overseas addresses

Alaska & Hawaii

Customer's shipping to street addresses in Alaska or Hawaii may use UPS 2nd Day Air. LJ's Coffee is not able to provide free shipping via UPS Ground to these locations. 

Canadian Customers

"Canada Customs require Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax.) The brokerage fee is also charged to process shipments and present the requisite customer paperwork to Canada Customs on the importer's behalf.

Your order will be shipped under UPS's e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for noncommercial purposes and valued under CAN$200 shipped via UPS Standard Service are subject to a reduced brokerage fee of CAN$10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery."

eBP Brokerage Rates
Value for Duty Entry Prep Bond Fee COD Total
Shipments Valued Under $200
$0 - $20 Free Free Free Free
$20 - $40 $10 Free Free $10
$40 - $100 $10 Free Free $10
$100 - $200 $10 Free Free $10
Shipments Values Over $200
$200 - $350 $47.00 Free Free $47.00
$350 - $500 $52.75 Free Free $52.75
$500 - $750 $59.95 Free Free $59.95
$750 - $1000 $67.10 Free Free $67.10
$1000 - $1250 $74.25 Free Free $74.25
$1250 - $1600 $78.95 Free Free $78.95


 

Additional Shipping Notes

LJ's Coffee, LLC is not responsible for deliveries where:

  • False or incorrect shipping information was provided
  • Shipping to a PO Box
  • Unrecoverable packages
  • Undeliverable Packages
  • Customer errors
  • Third delivery attempts

LJ's Coffee, LLC may require additional shipping and handling for:

  • Reshipping due to incorrect shipping information
  • Multibox shipments
  • Heavy objects
  • LJ's Coffee, LLC staff will contact the customer before any shipping fees are processed.

LJ's Coffee UPS Delivery Map

Return Policy

You can shop with confidence at LJsCoffee.com knowing that you have a full 30-day, money back, return policy backing your purchase. You may return the product for refund for any reason in the first 30-days. Prior authorization is required. Send your Return Request to service@ljscoffee.com or utilize our Online Chat service during business hours.

  • Returns within 30-days: Your product must be returned within 30 days of the purchase date on your invoice. Contact us in advance of your return at the email above and wait for our email response approving your return. Include a printed copy of the authorization email along with a copy of your invoice in the package. Returns sent without any identifying information cannot be processed.
  • Original Packaging: Products must be returned in their original packaging: Please make sure that the original manufacturer's packaging is intact. If the product contained multiple parts, manuals, warranty cards, etc. all items must be returned for a full refund.
  • Return Shipping: The customer is responsible for the return shipping cost, as well as for returning the product to LJ's Coffee, LLC in a manner that protects the product. For this reason it is recommended that products be returned in suitable shipping boxes and insurance purchased for high value items.
  • Return to:
  • LJ's Coffee
    Attn: Returns Department
    ​1001 W. Orvilla Road
    Hatfield, PA 19440

  • Refunds: Once we receive your package and have it inspected by our receiving warehouse, we will process your return within 10 business days. The refund will be issued in the same form of payment originally used for purchase. Shipping charges are not refundable.
     
    • Credit Cards: A refund will be credited to the original credit card.
    • PayPal: A refund will be credited via PayPal


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